If you see "You do not have access to view this session" when attempting to view a Panopto video in Canvas, try the suggestions below before clicking on Request Access.
!["You do not have access" message in Panopto](/sites/default/files/styles/custom_xl/public/2022-08/requestaccessmessage.png?itok=hvtC01Fz)
- Click on the Panopto Recordings link [1] on the Canvas Course Navigation menu.
- Try watching the video again. If that didn't work . . .
- Try watching the video again. If that didn't work . . .
- Log out of Canvas and close your web browser. The problem should be resolved when you log back into Canvas.
![link](/sites/default/files/styles/custom_xl/public/2022-08/panoptolink_0.png?itok=WNeEWiMn)