Virtual Office Hours in Zoom

Virtual Office Hours in Zoom

Consider holding your course office hours virtually in Zoom, an excellent platform for personalized communication.  To setup office hours in Zoom, schedule a new meetingLinks. or use a recurring meeting, and remember to enable the waiting room feature so students have guaranteed 1:1 time with their instructor.
 

If you need general Zoom support not specifically using Canvas, such as account or licensing information, software updates, integrations with other software (Outlook), and using the HIPAA client please see these Information Services Zoom Pages

Related Topics: Zoom in Canvas, Canvas

Office Hours

To create a Recurring Meeting, locate the appropriate pre-scheduled meeting in Zoom, click Edit or Edit this Meeting, and check this box: 

Recurring Meeting Button

From now on, there will be one Meeting ID/link/password which can be reused for each session.

One of the main purposes of holding office hours is to provide students an opportunity to interact individually with their instructor.  The waiting room feature in Zoom allows the meeting host to control when individual participants join the meeting, essentially admitting students one by one: privacy of student information being a key consideration for office hours.  

To enable the Waiting Room, locate the appropriate pre-scheduled meeting in Zoom, click Edit or Edit this Meeting, and check this box: 

Enable Waiting Room

You will see this expanded options view when accessing Settings from uoregon.zoom.us.  Make sure to toggle ON the Waiting Room:

Waiting Room Controls

When students enter the live meeting, they will see this window:

Waiting Room Please Wait Message

 To admit students to the Zoom meeting one by one, click Manage Participants:

Manage Participants

Then, click the Admit button next to the name of a  student: 

Manage Paticipant- Admit

 You may need to return students to the Waiting Room, if too many end up in the live Zoom meeting. To send a student back to the waiting room, click Manage Participants:

Manage Participants

Then, click More next to the student's name and choose Put In Waiting Room

Waiting Room Put In

 Students in the Waiting Room may be wondering what's happening and when it will be their turn to speak with you.  To send messages to students in the Waiting Room, click Chat to open the chat window.  Select Everyone (in Waiting Room), then type and send your message:

Waiting Room message

Once the message has been sent, students will see it on the Waiting Room screen: 

Student View Waiting Room Message

 

For further assistance, UO Online & Canvas Support is available.

  • In-Person: Room 68 PLC
  • By phone: (541) 346-1942
  • By email: uoonline@uoregon.edu
  • Chat with us at livehelp.uoregon.edu
  • Submit a Service Portal Ticket by clicking the Help button at the bottom of the Global Navigation Menu in Canvas