Title: T: Where to Go for Help?
Course: Canvas Course Template 2 > Section: T: Week 0: Start Here

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Start Here | Need Help

Instructor's Information & Office Hours

Customize this section to communicate how you will engage with students, and how students can engage with you. Beyond the basics, this is a great place to indicate your preferences!

Our class will communicate through our Canvas site using announcements and emails.  If you want announcements show up in your UO email, check and adjust your settings under Account > Notifications.

I will host office hours [note location] each week on [day/time]. There is also a running Canvas discussion, Class Questions and Answers, where the entire group can ask and answer any questions. If you can't make it to my regular office hours, I'm happy to set up an appointment- just email or call me at [office number] to set a time.

Our GE, [name] is a great resource too. Talk to them in their office hours, email [XX@uoregon.edu], or give them a call at [UO office number].

Technical Support

For help with logging in, email, or using the internet, please contact the Technology Service Desk via the UO Service Portal or at 541-346-4357.

How do I get help with Canvas?

- Do you want to find "How to" instructions on a particular Canvas topic? You can find the answer in the Canvas Student Guide webpage
- Do you have a question about Canvas you'd like to connect with someone about? You can get support from UO Canvas Support Services:
  - Submit a Service Portal Ticket (click the green "Request Canvas Support" button on the top right)
  - Email uoonline@uoregon.edu
  - Chat at livehelp.uoregon.edu
  - Call (541) 346-1942

How do I get help with Panopto?

- Do you want to find "How to" instructions on a particular Panopto topic? You can find the answer in:
  - Panopto Basics for Students, a UO resource
  - Panopto's How-To Guides
  - Panopto's Video Tutorials.

Help for other software and hardware at UO:

- Need to check out a laptop, access software, or find tutorials on additional UO software? Start with the resources below!
  - UO Libraries Video Tutorials
  - Access computer lab software
  - Technology Checkout for Students
  - UO Service Portal - Zoom, Microsoft Teams

Additional UO Support Services

Instructors: Please list other important resources that students may find useful, such as IT, Canvas Support, Mental Health services, and more.

Tutoring Services

Our tutoring center offers support in [subjects]. You can find more information and schedule a session at the Tutoring Center.

Library Resources

Access a wealth of resources through our library. Visit the Library for research databases, study guides, and more.

Mental Health Services

If you need mental health or counseling support, please visit the Counseling Services webpage or the Mental Health Support webpage for resources and assistance.